2010 PRESIDENT'S AWARD WINNERS WITH DIAMOND CLUB DISTINCTION
Way back, whenVegreville FORD opened their doors on Sept 16th, 1991 they had 6 staff working in a 5400 sq ft facility. Today, operating out of 25,000 sq ft facility, they employ 30 people. "We have grown beyond our original expectations" says Brian Baron, president of Vegreville Ford. "We hoped to sell 200 vehicles in our first 12 months of operation. We surprised ourselves by more than doubling that number. In 2011, we will sell in excess of 900 new and used cars and trucks and trailers"
The single biggest reason for their success is people. "We are very proud of our team. We only hire and retain those employees that care about the customer. If they don't care, they can't work here. It is that simple."
Great employees doing great work have earned Vegreville Ford the reputation for providing outstanding customer service. We have won the Ford Motor Company "President's Award" 16 times. The "President's Award" is presented to the Ford dealers that earn the highest customer satisfaction scores. "Every day when we open the doors it is our focus to completely satisfy every customer. It has to be every employee's focus, all day long."
"The thing we do the best is, make people feel at home here. We try to create an atmosphere here where people are comfortable. If someone has a concern, we don't want them to be afraid to tell us. Listening has to be our best skill."